RETURNS POLICIES
As a customer you have the right to return any purchased product within 14 days from the delivery date and to be refunded the full amount within a maximum of 30 days from the delivery date of your order. Consider that the product must be in exactly the same condition (new) in which you received it. Earrings are non-returnable due to hygiene reasons. Pack the product in the original package and in the same way as you received it. For the procedure, contact our customer assistance service. Shipping costs are charged to the customer. Shipping address:
SPAZIO MANASSEI JEWELS SAS
VIA ADOLFO COZZA 11/13
ORVIETO 05018
VAT number and COD. FISC. 00085440550
*The customer is required to indicate the order number and name on the package.
7 REFUND TIMES AND METHODS
7.1
After returning the products, the Seller carries out the necessary checks relating to their compliance with the conditions and terms indicated in paragraph 7. In the event that the checks are concluded positively, the Seller sends you, by e-mail, the relative confirmation of acceptance of the returned products.
7.2
Regardless of the payment method you used, the refund is activated by the Seller, in the shortest possible time and in any case within fourteen (14) days from the date on which the Seller became aware of the exercise of your right of withdrawal after verification of the correct execution of your right of withdrawal and acceptance of returned products.
7.3
If there is no correspondence between the recipient of the products indicated in the order form and the person who paid the sums due for their purchase, the refund of the sums, in the event of exercising the right of withdrawal, will be executed by the Seller, in in any case, against the person who made the payment.
8 APPLICABLE LAW AND DISPUTE SETTLEMENT
8.1
The General Conditions of Sale are governed by Italian law and in particular by the legislative decree 6 September 2005 n. 206, on the consumer code in Chapter I “Consumer rights in contracts”, with specific reference to the legislation on distance contracts and by the legislative decree G.U. 58/2014 of Legislative Decree n.21 implementing the European Directive 2011/83/EEC of 13 June
8.2
COMPETENT COURT OF ROME